Overview
Porting your Skype phone numbers to Quo has unique requirements, including using a standard PIN (0000) and providing your SkypeID as the account number. Skype’s porting process typically completes faster than traditional carriers, usually within 5-7 business days.Before you begin
Supported number types
- Local US phone numbers
- Canadian phone numbers
- North American toll-free numbers
Requirements
- Active Skype account with the numbers you want to port
- Valid service address (US address for US numbers, Canadian for Canadian numbers)
- Workspace owner or admin access in Quo
- Desktop or web version of Quo for submitting the port request
Information needed from Skype
Important considerations
Steps to port from Skype
- Verify service address → Ensure your address matches the country of your number
- Locate your SkypeID → Find it in your Skype profile on any platform
- Confirm account status → Verify your Skype account is active
- Download recent bill → Save a PDF or screenshot for verification
- Submit port request → Follow our step-by-step porting guide
Use 0000 as your PIN when filling out the port request form. This is the standard PIN for all Skype number ports.
FAQs
How long does it take to port from Skype?
How long does it take to port from Skype?
The porting process typically takes 5-7 business days, which is faster than most traditional carriers.
Why do I use 0000 as the PIN?
Why do I use 0000 as the PIN?
Skype uses a standardized PIN system for porting. All Skype port requests use 0000 as the transfer PIN regardless of your individual account settings.
Should I use my phone number or SkypeID as the account number?
Should I use my phone number or SkypeID as the account number?
Either can work. If you’re unsure, try your phone number first. If the port is rejected, resubmit using your SkypeID as the account number.
What if my service address doesn't match my number's country?
What if my service address doesn't match my number's country?
You must contact Skype support to update your service address before initiating the port. US numbers require a US address, and Canadian numbers require a Canadian address.
Can I port my Skype number if I only use Skype Credit?
Can I port my Skype number if I only use Skype Credit?
Yes, as long as your account is active and you have a recent billing statement or account activity, you can port your number regardless of your payment method.
Will my Skype contacts and chat history transfer?
Will my Skype contacts and chat history transfer?
No, Skype contacts, chat history, and call logs remain with Skype. Only the phone number itself transfers to Quo.