# Quo Resource Center

## Docs

- [Community programs](https://support.quo.com/community/overview.md): Discover and connect with Quo, formerly OpenPhone, community initiatives, programs, and resources.
- [Quo partner program](https://support.quo.com/community/partner-program.md): Earn commission by referring customers and help small businesses grow with exclusive perks
- [Referral program](https://support.quo.com/community/referral-program.md): Share Quo, formerly OpenPhone, with others and earn gift cards for successful referrals
- [Account security](https://support.quo.com/core-concepts/account/account-security.md): Manage passwords, sessions, and email settings for your Quo, formerly OpenPhone, account
- [How to manage notifications and focus settings](https://support.quo.com/core-concepts/account/guides/notifications-explained.md): Learn how Do Not Disturb, muting, and silent alerts work together to help you balance focus, responsiveness, and collaboration.
- [Manage notification settings](https://support.quo.com/core-concepts/account/notifications.md): Control how and when you receive Quo, formerly OpenPhone, notifications
- [Customize your preferences](https://support.quo.com/core-concepts/account/preferences.md): Customize audio settings, appearance themes, and ringtones in Quo, formerly OpenPhone
- [Work schedule](https://support.quo.com/core-concepts/account/schedule.md): Set your personal work hours to control when you receive notifications
- [Status](https://support.quo.com/core-concepts/account/statuses.md): Set your availability status and view your team's presence in Quo, formerly OpenPhone
- [Analytics](https://support.quo.com/core-concepts/administration/analytics.md): Track team performance, call volume, and communication patterns with Quo, formerly OpenPhone, Analytics
- [Pre-paid credits and usage-based billing](https://support.quo.com/core-concepts/administration/billing/credits-and-usage.md): How pre-paid credits and usage-based billing work in Quo, formerly OpenPhone.
- [Managing your subscription](https://support.quo.com/core-concepts/administration/billing/managing-your-subscription.md): How to update, upgrade, or cancel your Quo, formerly OpenPhone, subscription.
- [Managing your trial](https://support.quo.com/core-concepts/administration/billing/managing-your-trial.md): Learn how to manage your trial and what to do when it ends.
- [Quo Plans and Pricing](https://support.quo.com/core-concepts/administration/billing/pricing.md): Learn about Quo, formerly OpenPhone, pricing plans and what’s included.
- [Business hours](https://support.quo.com/core-concepts/administration/call-flows/business-hours.md): Set when you're available to receive calls and automatically route after-hours callers to voicemail or custom messages
- [Call forwarding](https://support.quo.com/core-concepts/administration/call-flows/call-forwarding.md): Route calls to external numbers, answering services, or backup lines for continuous availability
- [Go to step](https://support.quo.com/core-concepts/administration/call-flows/go-to-step.md): How to use the Go to step in our call flow builder
- [How to use call flows to improve your customer experience](https://support.quo.com/core-concepts/administration/call-flows/guides/customer-experience-call-flows.md): Learn how to set up and optimize call flows with Quo’s call flow builder to reduce missed calls and deliver better experiences to your customers.
- [How to effectively manage incoming calls for your home service business](https://support.quo.com/core-concepts/administration/call-flows/guides/home-services-call-flows.md): Learn how to configure call flows, dispatch logic, and ring groups to ensure service requests are routed correctly and on time.
- [How to route calls efficiently for your law firm](https://support.quo.com/core-concepts/administration/call-flows/guides/legal-call-flows.md): Discover best practices for structuring call flows for legal teams — so clients reach the right attorney fast and nothing falls through the cracks.
- [How to manage calls efficiently at scale for startups](https://support.quo.com/core-concepts/administration/call-flows/guides/startups-call-flows.md): Learn how to set up call flows, ring-groups, and call routing so your startup can handle high call volume while staying organized.
- [How to use text to speech for custom call flow messages](https://support.quo.com/core-concepts/administration/call-flows/guides/text-to-speech-guide.md): Create natural sounding greetings and announcements using text to speech in Quo.
- [Call flows](https://support.quo.com/core-concepts/administration/call-flows/overview.md): Create intelligent call routing with Quo, formerly OpenPhone's visual call flow builder to manage incoming calls professionally and efficiently
- [Phone menu (IVR)](https://support.quo.com/core-concepts/administration/call-flows/phone-menu.md): Create interactive voice menus to route callers to the right department, person, or information automatically
- [Play audio](https://support.quo.com/core-concepts/administration/call-flows/play-audio.md): Share recorded messages, announcements, and information with callers at any point in your call flow
- [Ring groups](https://support.quo.com/core-concepts/administration/call-flows/ring-groups.md): Control how incoming calls reach your team with flexible ring strategies and custom routing orders
- [Temporary call flows](https://support.quo.com/core-concepts/administration/call-flows/temp-call-flows.md): Set up temporary call flows for unique situations that you can switch between as needed.
- [Voicemail](https://support.quo.com/core-concepts/administration/call-flows/voicemail.md): Create professional voicemail greetings and manage messages with transcriptions, notifications, and advanced routing
- [Export data](https://support.quo.com/core-concepts/administration/export.md): Export your Quo, formerly OpenPhone, data including contacts, call logs, and messages for backup or migration
- [Groups](https://support.quo.com/core-concepts/administration/groups.md): Organize team members into departments or teams for efficient collaboration and resource sharing
- [HIPAA compliance](https://support.quo.com/core-concepts/administration/hipaa-compliance.md): Quo is HIPAA-ready on Business and Scale plans
- [Team members and roles](https://support.quo.com/core-concepts/administration/members.md): Add team members, assign roles, and manage permissions to collaborate effectively in your workspace
- [Porting out](https://support.quo.com/core-concepts/administration/porting-out.md): Transfer your phone numbers from Quo, formerly OpenPhone, to another provider
- [Security and compliance](https://support.quo.com/core-concepts/administration/security-and-compliance.md): Comprehensive security practices, data protection, and compliance standards for Quo, formerly OpenPhone, communications
- [SOC 2 compliance ](https://support.quo.com/core-concepts/administration/soc2-compliance.md): Quo is SOC 2 Type II certified
- [Quo subprocessors](https://support.quo.com/core-concepts/administration/subprocessors-list.md): This page lists the subprocessors used by Quo to deliver our services. You can subscribe to this page to be notified of any updates.
- [System requirements ](https://support.quo.com/core-concepts/administration/system-requirements.md): See what Quo’s operating system (OS) requirements are for desktop, web, and mobile.
- [AI call tags](https://support.quo.com/core-concepts/ai-automations/ai-call-tags.md): Automatically categorize and organize calls with AI-powered tagging based on conversation content
- [AI contact suggestions](https://support.quo.com/core-concepts/ai-automations/ai-contact-suggestions.md): Automatically build your contact list with AI-powered suggestions from voicemails and call summaries
- [Auto-replies](https://support.quo.com/core-concepts/ai-automations/auto-replies.md): Set up automatic text message responses for missed calls and after-hours communication
- [AI automations](https://support.quo.com/core-concepts/ai-automations/overview.md): Leverage AI-powered features to automate routine tasks, enhance customer interactions, and gain valuable insights from your communications
- [Using actions](https://support.quo.com/core-concepts/ai-automations/sona/actions.md): Actions allow Sona to perform actions during a call, not just respond with words. You can insert them directly into Job instructions using /.
- [Sona conversation history](https://support.quo.com/core-concepts/ai-automations/sona/conversation-history.md): Learn how Sona uses previous conversations to make follow-up calls feel natural and connected.
- [Sona job configuration](https://support.quo.com/core-concepts/ai-automations/sona/jobs-configuration.md): Create and manage jobs that tell Sona what to do in specific situations with different callers
- [Knowledge management](https://support.quo.com/core-concepts/ai-automations/sona/knowledge.md): Create and manage Sona's knowledge base to provide accurate, helpful responses to customer questions
- [Sona setup and configuration](https://support.quo.com/core-concepts/ai-automations/sona/overview.md): Complete guide to setting up Sona AI agent, from accessing the dashboard to configuring call flows and greetings
- [Sona job guide ](https://support.quo.com/core-concepts/ai-automations/sona/sona-job-guide.md): Use Sona jobs to define custom actions and workflows for your AI voice agent.
- [Sona pricing](https://support.quo.com/core-concepts/ai-automations/sona/sona-pricing.md): A guide to Sona AI agent pricing, billing cycles, usage monitoring, and subscription management
- [Sona for SMS - Alpha](https://support.quo.com/core-concepts/ai-automations/sona/sona-sms.md): Set up Sona to automatically follow up with new customers over text.
- [Call hold](https://support.quo.com/core-concepts/calling/call-hold.md): Put callers on hold for all the traditional reasons people have always put callers on hold, to consult with other team members or handle tasks during conversations.
- [Call quality metrics](https://support.quo.com/core-concepts/calling/call-quality-metrics.md): Troubleshoot audio issues in real time using Quo's call quality metrics.
- [Call recording](https://support.quo.com/core-concepts/calling/call-recording.md): Record important conversations for training, compliance, and quality assurance with manual and automatic recording options
- [Call transfer](https://support.quo.com/core-concepts/calling/call-transfer.md): Transfer calls seamlessly between team members with cold transfers, warm transfers, or transfers with notes for smooth customer handoffs
- [Caller ID](https://support.quo.com/core-concepts/calling/caller-id.md): Set up and manage outgoing caller ID names to increase answer rates and build trust with recipients
- [SHAKEN/STIR and spam protection](https://support.quo.com/core-concepts/calling/clear-spam-labels.md): Clear spam labels and prevent scam likely designations with SHAKEN/STIR compliance and caller verification
- [Click-to-call](https://support.quo.com/core-concepts/calling/click-to-call.md): Set Quo, formerly OpenPhone, as your default calling app to dial phone numbers directly from websites, emails, and other applications
- [Conference calling](https://support.quo.com/core-concepts/calling/conference-calling.md): Host multi-party calls with up to 10 participants for team meetings, client consultations, and collaborative discussions
- [International calling](https://support.quo.com/core-concepts/calling/international-calling.md): Connect globally with affordable international calling and messaging to countries outside the US and Canada using pre-paid credits
- [Making calls](https://support.quo.com/core-concepts/calling/making-calls.md): Learn how to make calls from Quo, formerly OpenPhone, using different platforms and manage multiple phone numbers
- [Receiving calls](https://support.quo.com/core-concepts/calling/receiving-calls.md): Handle incoming calls professionally with Quo, formerly OpenPhone's features for call management and spam prevention
- [Call transcripts and summaries](https://support.quo.com/core-concepts/calling/summaries-and-transcripts.md): Automatically generate AI-powered transcripts, summaries, and action items from recorded calls to save time and improve follow-up
- [Blocking contacts](https://support.quo.com/core-concepts/contacts/blocking.md): Block unwanted callers and manage your blocklist to protect your time from spam and unwanted communications
- [Contact notes](https://support.quo.com/core-concepts/contacts/contact-notes.md): Add private team notes to contact profiles for sharing important context, conversation history, and customer preferences
- [Contact sharing](https://support.quo.com/core-concepts/contacts/contact-sharing.md): Share business contacts with team members, specific users, or your entire workspace for seamless collaboration
- [Custom properties](https://support.quo.com/core-concepts/contacts/custom-properties.md): Create custom fields and tags to organize contacts with business-specific information like customer type, follow-up dates, and more
- [Contact import](https://support.quo.com/core-concepts/contacts/import.md): Import contacts from CSV files, Google Contacts, and your device to quickly build your Quo, formerly OpenPhone, business directory
- [Managing contacts](https://support.quo.com/core-concepts/contacts/managing-contacts.md): Add, edit, organize, and manage your business contacts with custom properties, bulk operations, and team collaboration features
- [Call views](https://support.quo.com/core-concepts/inboxes/call-views.md): Monitor and manage all your calls with dedicated views for missed calls, voicemails, and call recordings
- [Conversation status](https://support.quo.com/core-concepts/inboxes/conversation-status.md): Track and manage conversation states to organize your communications and ensure timely follow-ups
- [Conversations](https://support.quo.com/core-concepts/inboxes/conversations.md): Manage conversation states with marking as unread, done, and organizing your inbox for efficient follow-ups
- [Inboxes](https://support.quo.com/core-concepts/inboxes/overview.md): Understand how inboxes organize conversations and streamline team communication in Quo, formerly OpenPhone
- [Inbox search](https://support.quo.com/core-concepts/inboxes/search.md): Find contacts and conversations quickly using powerful search features across your Quo, formerly OpenPhone, workspace
- [Inbox filters](https://support.quo.com/core-concepts/inboxes/views-and-filter.md): Use filters and views to organize conversations by status, properties, and custom criteria for efficient inbox management
- [APIs](https://support.quo.com/core-concepts/integrations/api.md): Integrate Quo, formerly OpenPhone's communication capabilities into your applications with our developer API
- [Attio](https://support.quo.com/core-concepts/integrations/attio.md): Using Quo’s Attio integration allows you to connect Quo with your CRM. This article walks you through how the integration works, how to set it up, and what your team can do once everything is connected.
- [Clay](https://support.quo.com/core-concepts/integrations/clay.md): Create contacts and send SMS messages from Clay using your Quo number to turn enriched leads into real conversations in seconds. We’ll show you how to set up the integration and what’s possible.
- [Deep linking](https://support.quo.com/core-concepts/integrations/deep-linking.md): Enable users to call and message directly from your mobile app using Quo, formerly OpenPhone, deep links
- [Email](https://support.quo.com/core-concepts/integrations/email.md): Get email notifications for calls, messages, and voicemail from your Quo, formerly OpenPhone, numbers
- [Gong](https://support.quo.com/core-concepts/integrations/gong.md): Automatically sync Quo, formerly OpenPhone, call recordings to Gong for conversation intelligence and sales analysis
- [HubSpot](https://support.quo.com/core-concepts/integrations/hubspot.md): Using Quo, formerly OpenPhone’s HubSpot integration allows you to connect your phone with your CRM. We’ll show you how to set up the integration and what’s possible.
- [Jobber](https://support.quo.com/core-concepts/integrations/jobber.md): Sync AI call summaries and transcripts from Quo, formerly OpenPhone, to Jobber and call clients with one click, for even more streamlined field service management
- [Make](https://support.quo.com/core-concepts/integrations/make.md): Create visual automation workflows between Quo, formerly OpenPhone, and thousands of apps using Make's no-code platform
- [Claude or ChatGPT](https://support.quo.com/core-concepts/integrations/mcp.md): Connect Quo to Claude or ChatGPT and manage conversations in plain English. No coding required.
- [Pipedrive](https://support.quo.com/core-concepts/integrations/pipedrive.md): Quo’s Pipedrive integration allows you to connect your phone with your CRM. We’ll show you how it works, how to set up the integration and what’s possible.
- [Salesforce](https://support.quo.com/core-concepts/integrations/salesforce.md): Sync contacts, calls, and messages between Quo, formerly OpenPhone, and Salesforce for complete CRM integration
- [Slack](https://support.quo.com/core-concepts/integrations/slack.md): Send Quo, formerly OpenPhone, notifications directly to Slack channels for team communication and collaboration
- [Webhooks](https://support.quo.com/core-concepts/integrations/webhooks.md): Send real-time notifications of Quo, formerly OpenPhone, events to your applications with secure, customizable webhooks
- [How to use negative reviews to improve your customer satisfaction](https://support.quo.com/core-concepts/integrations/zapier/negative-reviews-customer-satisfaction.md): Connect Quo with Zapier to automatically generate customer reviews and use feedback loops to improve satisfaction over time.
- [How to send texts to multiple contacts with Google Sheets and Zapier](https://support.quo.com/core-concepts/integrations/zapier/text-multiple-contacts-google-sheets-zapier.md): Learn how to use Google Sheets and Zapier to automate bulk texting in Quo without manual copy-paste work.
- [Zoho CRM](https://support.quo.com/core-concepts/integrations/zoho-crm.md): Quo’s Zoho CRM integration allows you to connect Quo with your CRM. Learn how this integration works, how to set it up, and what your team can do once everything is connected.
- [Message deliverability](https://support.quo.com/core-concepts/messaging/deliverability.md): Best practices for preventing messages from being filtered as spam and ensuring successful delivery
- [Group messaging](https://support.quo.com/core-concepts/messaging/group-messaging.md): Send group text messages to up to 9 people with shared conversations
- [International messaging](https://support.quo.com/core-concepts/messaging/international-messaging.md): Send and receive text messages internationally with Quo, formerly OpenPhone, at low rates
- [Message opt-out](https://support.quo.com/core-concepts/messaging/opt-out.md): Understand how contacts can opt out of text messages and manage subscription preferences
- [Text messaging](https://support.quo.com/core-concepts/messaging/overview.md): Send SMS and MMS messages, use AI-suggested responses, and manage attachments with comprehensive messaging features
- [Message reactions](https://support.quo.com/core-concepts/messaging/reactions.md): Add emoji reactions to SMS, MMS, voicemail, and team messages
- [Scheduled messages](https://support.quo.com/core-concepts/messaging/scheduled-messages.md): Schedule text messages to send at specific times with timezone support
- [Message snippets](https://support.quo.com/core-concepts/messaging/snippets.md): Create, share, and use snippets for quick messaging and consistent responses
- [Local numbers](https://support.quo.com/core-concepts/phone-numbers/local-numbers.md): Learn about local phone numbers in Quo, formerly OpenPhone, including benefits, availability, and how to get one.
- [Phone numbers](https://support.quo.com/core-concepts/phone-numbers/overview.md): Add, change, and manage multiple phone numbers for your business communications
- [Toll-free numbers](https://support.quo.com/core-concepts/phone-numbers/toll-free.md): Get professional toll-free numbers for nationwide business presence with no charges to your callers
- [How to analyze and improve team performance](https://support.quo.com/core-concepts/team-collaboration/guides/analyze-and-improve-team-performance.md): Learn how to track team activity, interpret performance data, and use insights to improve efficiency across your workspace.
- [How to coach your team with call views](https://support.quo.com/core-concepts/team-collaboration/guides/call-views-coaching.md): Use call views to monitor conversations, review performance, and coach team members with real examples.
- [How to collaborate better as a team in Quo](https://support.quo.com/core-concepts/team-collaboration/guides/collaborate-better-in-quo.md): Set up shared inboxes, roles, and settings that make teamwork easier and help your team stay aligned in Quo.
- [Checking off your to-do list with call views](https://support.quo.com/core-concepts/team-collaboration/guides/stay-organized-call-views.md): Learn how to use call views in Quo to manage your calls, filter your tasks, and work through action items more efficiently.
- [Inbox sharing](https://support.quo.com/core-concepts/team-collaboration/inbox-sharing.md): Share phone numbers with team members for collaborative customer communication
- [Internal threads](https://support.quo.com/core-concepts/team-collaboration/internal-threads.md): Create internal team discussions on calls, messages, and voicemail with task management
- [Team collaboration overview](https://support.quo.com/core-concepts/team-collaboration/overview.md): Learn how teams work together in Quo, formerly OpenPhone, to deliver exceptional customer communication
- [Team messaging](https://support.quo.com/core-concepts/team-collaboration/team-messaging.md): Send direct messages to teammates within Quo, formerly OpenPhone, for seamless internal communication
- [Business carrier registration](https://support.quo.com/getting-started/carrier-registration/business.md): How to register your business for carrier compliance (A2P 10DLC) with Quo, formerly OpenPhone.
- [Carrier registration (A2P 10DLC) ](https://support.quo.com/getting-started/carrier-registration/carrier-registration.md): Complete US carrier registration to ensure text message delivery and avoid filtering.
- [Sole proprietor carrier registration](https://support.quo.com/getting-started/carrier-registration/sole-proprietor.md): How to register as a sole proprietor for carrier compliance (A2P 10DLC) with Quo, formerly OpenPhone.
- [Toll-free registration](https://support.quo.com/getting-started/carrier-registration/toll-free-registration.md): How to register your toll-free number for messaging compliance with Quo, formerly OpenPhone.
- [Install apps](https://support.quo.com/getting-started/install-apps.md): Install Quo, formerly OpenPhone, on desktop, mobile, or use it in your browser.
- [Introduction to Quo](https://support.quo.com/getting-started/introduction.md): A complete guide to understanding Quo, formerly OpenPhone, what makes it different, and how to get your team up and running in minutes
- [Join an existing workspace](https://support.quo.com/getting-started/join-a-workspace.md): Learn how to join an existing Quo, formerly OpenPhone, workspace as a new team member.
- [How to port out from Aircall](https://support.quo.com/getting-started/porting/aircall.md): Step-by-step guide to transfer your phone numbers from Aircall to Quo, formerly OpenPhone
- [How to port out from AT&T](https://support.quo.com/getting-started/porting/att.md): Step-by-step guide to transfer your phone numbers from AT&T to Quo, formerly OpenPhone
- [How to port out from Dialpad](https://support.quo.com/getting-started/porting/dialpad.md): Step-by-step guide to transfer your phone numbers from Dialpad to Quo, formerly OpenPhone
- [How to port out from Google Voice](https://support.quo.com/getting-started/porting/google-voice.md): Step-by-step guide to transfer your phone number from Google Voice to Quo, formerly OpenPhone
- [How to port out from Google Voice (Paid)](https://support.quo.com/getting-started/porting/google-voice-paid.md): Step-by-step guide to transfer your paid Google Voice numbers to Quo, formerly OpenPhone
- [How to port out from Grasshopper](https://support.quo.com/getting-started/porting/grasshopper.md): Step-by-step guide to transfer your phone number from Grasshopper to Quo, formerly OpenPhone
- [How to port out from NumberBarn](https://support.quo.com/getting-started/porting/numberbarn.md): Step-by-step guide to transfer your phone numbers from NumberBarn to Quo, formerly OpenPhone
- [How to port your number out from other providers](https://support.quo.com/getting-started/porting/other.md): General guide to transfer phone numbers from any provider to Quo, formerly OpenPhone
- [Number porting](https://support.quo.com/getting-started/porting/overview.md): Transfer your existing phone numbers from any carrier to Quo, formerly OpenPhone, with our simple porting process
- [How to port out from RingCentral](https://support.quo.com/getting-started/porting/ringcentral.md): Step-by-step guide to transfer your phone numbers from RingCentral to Quo, formerly OpenPhone
- [How to port out from T-Mobile](https://support.quo.com/getting-started/porting/tmobile.md): Step-by-step guide to transfer your phone numbers from T-Mobile to Quo, formerly OpenPhone
- [How to port out from Verizon](https://support.quo.com/getting-started/porting/verizon.md): Step-by-step guide to transfer your phone numbers from Verizon to Quo, formerly OpenPhone
- [Sign up](https://support.quo.com/getting-started/sign-up.md): Create your Quo, formerly OpenPhone, account and get your business phone number in minutes
- [Chat with us](https://support.quo.com/help/chat-with-us.md): How to talk to the Quo, formerly OpenPhone, team or use our AI chatbot
- [Submit a request](https://support.quo.com/help/submit-a-request.md): Use the form below to submit a request to Quo support
- [Call quality troubleshooting](https://support.quo.com/troubleshooting/call-quality-troubleshooting.md): Diagnose and resolve call quality issues including choppy audio, delays, echoes, and dropped calls
- [Connection issues](https://support.quo.com/troubleshooting/connection-issues.md): Resolve connectivity problems affecting calls, notifications, and Quo, formerly OpenPhone, functionality
- [Messaging issues](https://support.quo.com/troubleshooting/messaging-issues.md): Resolve text message delivery problems, verification issues, and SMS troubleshooting
- [Mic access issues](https://support.quo.com/troubleshooting/mic-access-issues.md): If you’re having trouble using your microphone with Quo, here’s what the error you're seeing means and how to troubleshoot + fix it.
- [Notification issues](https://support.quo.com/troubleshooting/notification-issues.md): Resolve push notification problems and ensure reliable alerts for calls and messages
- [Using a VPN with Quo](https://support.quo.com/troubleshooting/using-a-vpn.md): Configure VPN settings for reliable VoIP performance and resolve VPN-related connection issues

## Optional

- [Status](https://status.quo.com/)
- [What's new](https://support.quo.com/changelog)
- [API docs](https://www.quo.com/docs/mdx/api-reference/introduction)