> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to port out from NumberBarn

> Step-by-step guide to transfer your phone numbers from NumberBarn to Quo, formerly OpenPhone

## Overview

Porting your NumberBarn phone numbers to Quo is straightforward with NumberBarn's dedicated port-out feature in their mobile app. NumberBarn specializes in number parking and porting, making the transfer process well-documented and efficient. Depending on the carrier, most ports are completed in 3-7 business days. In rare cases, the porting process may take additional time (but your service is uninterrupted).

## Before you begin

### Supported number types

* Local US phone numbers
* Canadian phone numbers
* North American toll-free numbers

### Requirements

* Active NumberBarn account with the numbers you want to port
* NumberBarn mobile app access
* Workspace owner or admin access in Quo
* Desktop or web version of Quo for submitting the port request

## Information needed from NumberBarn

| Requirement     | Details                                                                           | Steps                                                                                                                                                   |
| --------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Port-out PIN    | 9 - 16 digits<br />Generate the PIN before submitting the porting request         | 1. In the **NumberBarn App** tap on numbers<br />2. Choose the number being ported<br />3. Tap on port out tab and the PIN will be displayed            |
| Account number  | 10 digits                                                                         | 1. In the **NumberBarn App** tap on numbers<br />2. Choose the number being ported<br />3. Tap on port out tab and the account number will be displayed |
| Billing address | Must EXACTLY match what NumberBarn has on file                                    | Double-check to ensure every detail is correct to prevent delays                                                                                        |
| Account status  | Account must be active and in good standing                                       | Contact NumberBarn Live Chat to ensure your number is portable                                                                                          |
| Bill statement  | A recent bill statement is required to verify your account details during porting | Take a screenshot, picture or download the PDF version                                                                                                  |

## Important considerations

<Warning>
  * Ensure all information matches NumberBarn records exactly to avoid delays
  * Your account must be active and in good standing
  * Have the NumberBarn mobile app ready to access porting information
  * Do not cancel your NumberBarn service until the port is complete
</Warning>

### NumberBarn support

If you need assistance with NumberBarn-specific requirements, reach out to them on their site via there live chat which is available Monday to Sunday 6 AM to 6 PM PST

## Steps to port from NumberBarn

1. **Open NumberBarn app** → Access your account on the mobile app
2. **Select your number** → Navigate to the number you want to port
3. **Access port-out info** → Tap the port out tab to view PIN and account number
4. **Gather billing details** → Verify your billing address matches exactly
5. **Download recent bill** → Save a screenshot or PDF for verification
6. **Submit port request** → Follow our [step-by-step porting guide](https://support.quo.com/getting-started/porting/overview)

## FAQs

<AccordionGroup>
  <Accordion title="How long does it take to port from NumberBarn?">
    Most ports are completed in 3-7 business days. In rare cases, the porting process may take additional time (but your service is uninterrupted). Timing depends on all information being correct and matching NumberBarn's records.
  </Accordion>

  <Accordion title="Why is the PIN length variable (9-16 digits)?">
    NumberBarn generates PINs of varying lengths for security purposes. Your specific PIN will be displayed in the port out tab of their app.
  </Accordion>

  <Accordion title="Can I port a parked number from NumberBarn?">
    Yes, any active number in your NumberBarn account can be ported, whether it's actively forwarded or simply parked.
  </Accordion>

  <Accordion title="What if I have multiple numbers with NumberBarn?">
    You can port multiple numbers, but you'll need to get the port-out information for each number individually through the app. You can then include all numbers in a single Quo port request.
  </Accordion>

  <Accordion title="Do I need to disable call forwarding before porting?">
    No, you can leave your NumberBarn forwarding settings active. The number will continue to work normally until the port completes.
  </Accordion>
</AccordionGroup>