> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to port out from Line2

> Step-by-step guide to transfer your phone numbers from Line2 to Quo, formerly OpenPhone

## Overview

Transferring your Line2 phone numbers to Quo is straightforward and free. Line2 is a mobile-first business phone service, and porting from them follows standard VoIP porting procedures with minimal requirements.

## Before you begin

### Supported number types

* Local US phone numbers
* Canadian phone numbers
* North American toll-free numbers

### Requirements

* Active Line2 account with the numbers you want to port
* Workspace owner or admin access in Quo
* Desktop or web version of Quo for submitting the port request

## Information needed from Line2

To port your numbers from Line2, you'll need to gather the following information:

| Requirement     | Details                                   | Where to find it                                    |
| --------------- | ----------------------------------------- | --------------------------------------------------- |
| Account number  | Your Line2 account identifier             | Check your Line2 app settings or billing statements |
| PIN/Password    | Security code for account verification    | Found in your Line2 account settings                |
| Billing address | Must match exactly what Line2 has on file | Verify in your Line2 account profile                |
| Account email   | Email associated with your Line2 account  | The email you use to log into Line2                 |
| Bill statement  | Recent statement showing your service     | Download from Line2 or take a screenshot            |

<Note>
  Ensure your Line2 account is active and in good standing before initiating the port. Canceled or suspended accounts cannot be ported.
</Note>

## Steps to port from Line2

1. **Gather your account information** → Open your Line2 app and collect all required details
2. **Verify number eligibility** → Ensure the numbers you want to port are active
3. **Submit port request** → Follow our [step-by-step porting guide](https://support.quo.com/getting-started/porting/overview)
4. **Wait for confirmation** → We'll process your request and notify you of any additional requirements

## Timeline and expectations

* **Processing time**: Line2 ports typically complete within 1-2 weeks
* **Service continuity**: Your Line2 numbers will continue working until the port completes
* **Completion notice**: You'll receive email confirmation when your numbers are active in Quo

<Tip>
  Do not cancel your Line2 subscription until the port is complete. Canceling early will make your numbers unportable.
</Tip>

## Line2-specific considerations

### Mobile app access

* Most Line2 account information is found within their mobile app
* You may need to contact Line2 support for certain porting details not visible in the app
* Ensure you have access to the primary account holder's Line2 app

## FAQs

<AccordionGroup>
  <Accordion title="Can I port my Line2 number if it's on a team plan?">
    Yes, but you'll need authorization from the Line2 account administrator. They may need to provide the account information for the port request.
  </Accordion>

  <Accordion title="What happens to my Line2 text messages and voicemails?">
    Text messages, voicemails, and call history remain with Line2 and won't transfer to Quo. Export or save any important data before completing the port.
  </Accordion>

  <Accordion title="Do I need to notify Line2 about the port?">
    No, you don't need to contact Line2 beforehand. The porting process automatically notifies them. Just ensure your account is active and current.
  </Accordion>

  <Accordion title="Can I port if I originally got my number from Line2?">
    Yes, any active Line2 number can be ported to Quo, regardless of whether you originally obtained it from Line2 or ported it to them from another carrier.
  </Accordion>
</AccordionGroup>