> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to port out from GoDaddy

> Step-by-step guide to transfer your phone numbers from GoDaddy to Quo, formerly OpenPhone

## Overview

Transferring your GoDaddy SmartLine phone numbers to Quo is straightforward and free. GoDaddy SmartLine is a business phone service, and porting from them follows standard VoIP porting procedures with minimal requirements.

## Before you begin

### Supported number types

* Local US phone numbers
* Canadian phone numbers
* North American toll-free numbers

### Requirements

* Active GoDaddy SmartLine account with the numbers you want to port
* Workspace owner or admin access in Quo
* Desktop or web version of Quo for submitting the port request

## Information needed from GoDaddy

To port your numbers from GoDaddy SmartLine, you'll need to gather the following information:

| Requirement     | Details                                         | Where to find it                                   |
| --------------- | ----------------------------------------------- | -------------------------------------------------- |
| Account number  | Your GoDaddy account identifier                 | Check your GoDaddy dashboard or billing statements |
| PIN/Password    | Security code for account verification          | May need to contact GoDaddy support to obtain      |
| Billing address | Must match exactly what GoDaddy has on file     | Found in your GoDaddy account settings             |
| Bill statement  | Recent statement showing your SmartLine service | Download from your GoDaddy billing section         |

<Note>
  Ensure your GoDaddy SmartLine account is active and in good standing before initiating the port. Suspended or closed accounts cannot be ported.
</Note>

## Steps to port from GoDaddy SmartLine

1. **Gather your account information** → Log into your GoDaddy account and collect all required details
2. **Verify number eligibility** → Ensure the SmartLine numbers you want to port are active
3. **Submit port request** → Follow our [step-by-step porting guide](https://support.quo.com/getting-started/porting/overview)
4. **Wait for confirmation** → We'll process your request and notify you of any additional requirements

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## Timeline and expectations

* **Processing time**: VoIP-to-VoIP ports typically complete within 1-2 weeks
* **Service continuity**: Your GoDaddy SmartLine numbers will continue working until the port completes
* **Completion notice**: You'll receive email confirmation when your numbers are active in Quo

<Tip>
  Do not cancel your GoDaddy SmartLine service until the port is complete. Canceling early will make your numbers unportable.
</Tip>

Need assistance? [Submit a request](https://support.quo.com/help/submit-a-request) to our support team or [chat with us](https://support.quo.com/help/chat-with-us).

## FAQs

<AccordionGroup>
  <Accordion title="Can I port multiple SmartLine numbers at once?">
    Yes, you can submit multiple numbers in a single porting request. Include all SmartLine numbers you want to transfer when filling out the port form.
  </Accordion>

  <Accordion title="What happens to my SmartLine voicemails and call history?">
    Voicemails, call history, and text messages remain with GoDaddy and won't transfer to Quo. We recommend saving any important data before completing the port.
  </Accordion>

  <Accordion title="Do I need to notify GoDaddy about the port?">
    No, you don't need to contact GoDaddy beforehand. The porting process automatically notifies them. However, ensure your account is current to avoid any delays.
  </Accordion>

  <Accordion title="Are there any fees from GoDaddy for porting out?">
    GoDaddy SmartLine typically doesn't charge port-out fees, but check your service agreement. Quo never charges for incoming ports.
  </Accordion>
</AccordionGroup>

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## Need help?

Our porting specialists are here to assist you throughout the process.

* **Business plan users**: Live chat available Monday-Sunday, 8 AM - 5 PM PST
* **All users**: Submit a support request through the [help center](https://support.quo.com/help/submit-a-request)
* **New to Quo?** [Start your free trial](https://my.quo.com/signup) today