> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Grok Bot

> Connect Quo to Grok Bot and manage your conversations, contacts, and call transcripts in plain English. No coding required.

## Overview

Quo is now available as a connector for Grok Bot. Once connected, you can send texts, check messages, pull call transcripts, and manage contacts, all from inside Grok Bot, without switching apps.

<img src="https://mintcdn.com/resource-center/O9zur8FUVisOjOCk/images/CleanShot-2026-09-11-at-11.58.58@2x-1.png?fit=max&auto=format&n=O9zur8FUVisOjOCk&q=85&s=98f043846c7191c837010aa10263b6c9" alt="Clean Shot 2026 09 11 At 11 58 58@2x" width="3197" height="2102" data-path="images/CleanShot-2026-09-11-at-11.58.58@2x-1.png" />

***

## Connect to Grok Bot

Quo is available to Grok Bot users directly in Grok Bot's marketplace.

<Note>
  Make sure you're logged in to the **Quo account you want to connect before starting.**
</Note>

1. Open Grok Bot.
2. Go to **Marketplace** and open the **Plugins** section.
   <img src="https://mintcdn.com/resource-center/O9zur8FUVisOjOCk/images/CleanShot-2026-09-11-at-12.00.31@2x.png?fit=max&auto=format&n=O9zur8FUVisOjOCk&q=85&s=dcfdd5e22f34b3eb3000be56251dcda0" alt="Clean Shot 2026 09 11 At 12 00 31@2x" width="3195" height="2072" data-path="images/CleanShot-2026-09-11-at-12.00.31@2x.png" />
3. Search for **Quo**
4. Click **Add**.
   <img src="https://mintcdn.com/resource-center/O9zur8FUVisOjOCk/images/CleanShot-2026-09-11-at-12.02.50@2x.png?fit=max&auto=format&n=O9zur8FUVisOjOCk&q=85&s=0a90286d89afdbc1e6c2187ebaff99c0" alt="Clean Shot 2026 09 11 At 12 02 50@2x" width="3189" height="2054" data-path="images/CleanShot-2026-09-11-at-12.02.50@2x.png" />
5. On the next screen, click **Allow**.
   <img src="https://mintcdn.com/resource-center/XsKlrzCKzdxy0Jmk/images/CleanShot-2026-09-11-at-12.08.03@2x.png?fit=max&auto=format&n=XsKlrzCKzdxy0Jmk&q=85&s=1eb2c4eb66ee661eb99d52e613162281" alt="Clean Shot 2026 09 11 At 12 08 03@2x" width="3598" height="2075" data-path="images/CleanShot-2026-09-11-at-12.08.03@2x.png" />

***

## What you can do

The integration uses the Model Context Protocol (MCP), an open standard that lets Grok Bot talk to your Quo account securely. Once connected, ask Grok Bot like you'd ask a team member. Expand any action below to see examples.

<Note>
  **Pre-paid credits are needed to send texts from Quo using Grok Bot.** These messages count as API messages.

  [Learn more about pre-paid credits and usage →](https://support.quo.com/core-concepts/administration/billing/credits-and-usage)
</Note>

<AccordionGroup>
  <Accordion title="Summarize conversations" icon="bolt-lightning" iconType="regular">
    Pull messages and call activity from Quo and ask Grok Bot to summarize them. Useful for reviewing conversations, catching up on missed messages, or spotting patterns in what customers are asking about.

    **Sample prompts:**

    1. Pull my last 20 calls from the Customer Support inbox and summarize the main topics.
    2. Summarize conversations from my Sales inbox between April 1 and April 15.
    3. What questions did prospects ask most in missed calls last month from (800) 676-7463?
  </Accordion>

  <Accordion title="Text one person or your whole team" icon="message" iconType="regular">
    Send a text to one person or broadcast the same message to multiple team members from your Quo number, without opening your workspace.

    **Sample prompts:**

    1. Text (972) 860-1854 from my (628) 246-3765 number: Running 10 minutes late.
    2. Send this update to Anthony Robinson and Frances Powell: Job site moved to Oak Street.

    <Warning>
      This action uses your API messaging credits.

      [**Learn about pre-paid credit pricing →**](https://www.quo.com/docs/mdx/pricing-support/pricing-overview)
    </Warning>
  </Accordion>

  <Accordion title="Check messages and inboxes" icon="inbox" iconType="regular">
    Pull message history from any Quo inbox, filter by contact, date, or topic, or list all your inboxes to see which numbers are available.

    **Sample prompts:**

    1. Show my last 10 texts with Gregory Medina.
    2. What inboxes do I have in Quo?
    3. Pull unread messages from my Customer Support inbox from the past 3 days.
    4. Show all messages from the Phoenix inbox about scheduling since March 1.
  </Accordion>

  <Accordion title="Get call transcripts" icon="microphone" iconType="regular">
    Retrieve call history and voicemail transcripts from your Quo number. Use filters to focus on what's relevant.

    **Sample prompts:**

    1. Pull today's voicemails for the Customer Support number.
    2. Get call transcripts from (415) 875-5793 between April 20 and April 27.
    3. Show missed calls with voicemails from my Sales inbox this week.
    4. Pull all calls about billing questions from the Tech Support number last month.

    <Note>
      Call transcripts are only available on numbers where [call transcripts are enabled.](https://support.quo.com/core-concepts/calling/summaries-and-transcripts#call-transcripts-and-summaries)
    </Note>
  </Accordion>

  <Accordion title="Look up, add, or update contacts" icon="users" iconType="regular">
    Search your contact list, look up a specific contact's details, add new contacts, or update existing ones.

    **Sample prompts:**

    1. List all my contacts in Quo.
    2. Look up the contact details for Jack Richards.
    3. Add contact: Alan Benjamin, ABC Plumbing, (514) 705-8002, role Technician.
    4. Update the contact for Sarah Diaz with her new email: [hello@sarahdiaz.com](mailto:hello@sarahdiaz.com).
  </Accordion>

  <Accordion title="Fetch missed calls" icon="phone-plus">
    Get info about your missed calls and see their voicemail transcripts from your Grok Bot chat.

    **Sample prompts:**

    1. Did I miss any calls on my Customer Support line yesterday?
    2. Who do I need to call back from my main line?
  </Accordion>
</AccordionGroup>

### Add filters to prompts to get answers faster

Grok Bot can make multiple requests to Quo in a single conversation, so there's no hard cap on how much data you can work with. Using filters in your prompt helps you get relevant results quickly.

<Note>
  Each individual request pulls up to **100 transcripts or messages at a time**.
</Note>

| Filter by  | What to add to your prompt                                            |
| ---------- | --------------------------------------------------------------------- |
| Date range | from April 1 to April 15                                              |
| Inbox      | from my Sales inbox **OR** from (800) 676-7463                        |
| Contact    | conversations with Evelyn Park                                        |
| Call type  | missed calls with voicemails                                          |
| Topic      | calls about billing                                                   |
| Combined   | missed calls with voicemails from my Customer Success inbox this week |

***

## Safety and permissions

<Columns cols={3}>
  <Column>
    <Card title="Approval required" icon="badge-check">
      Before sending any text or creating a contact, Grok Bot asks for your approval.
    </Card>
  </Column>

  <Column>
    <Card title="Account-limited access" icon="lock">
      The integration only accesses what your Quo account can already see.
    </Card>
  </Column>

  <Column>
    <Card title="Disconnect anytime" icon="plug">
      Remove the integration from **Settings → Connectors** in Grok Bot.
    </Card>
  </Column>
</Columns>

***

## FAQs

<AccordionGroup>
  <Accordion title="Why can't Grok Bot find my Quo number?">
    Make sure you're using the full number with country code, for example `+14155550100`. You can also use the number ID from your Quo settings.
  </Accordion>

  <Accordion title="I don't see any messages when I search. Why?">
    Check that the number has message history. If you're searching for a specific contact, make sure the number or name is spelled correctly. Try adding a date range or widening your search window.
  </Accordion>

  <Accordion title="Why are there no call transcripts?">
    Transcripts are only available to [Business and Scale plans](https://support.quo.com/core-concepts/administration/billing/pricing#quo-plans-and-pricing) where call transcripts are turned on. [Learn how to enable call transcripts and summaries.](https://support.quo.com/core-concepts/calling/summaries-and-transcripts#call-transcripts-and-summaries)
  </Accordion>

  <Accordion title="Is my data secure?">
    Your credentials are encrypted and handled securely. The integration only accesses what your Quo account can already see. Treat your connection like a password. Don't share access publicly.
  </Accordion>

  <Accordion title="Does using Grok Bot with Quo cost credits?">
    Reading messages, transcripts, and contacts doesn't use credits.

    Sending texts does use prepaid messaging credits. [Learn about credits and usage](https://support.quo.com/core-concepts/administration/billing/credits-and-usage).
  </Accordion>
</AccordionGroup>
