> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Conference calling

> Host multi-party calls with up to 10 participants for team meetings, client consultations, and collaborative discussions

## Overview

Conference calling allows you to connect multiple people on a single call for team meetings, client consultations, or collaborative discussions. Add participants during calls and manage the conversation with professional call controls.

<Note>
  Conference calling is available on Business and Scale plans. [Upgrade your plan →](https://support.quo.com/core-concepts/administration/billing/managing-your-subscription#change-your-plan)
</Note>

## Starting a conference call

<Tabs>
  <Tab title="Web/Desktop">
    1. Begin with any active call (incoming or outgoing)
    2. Click the **+👤** icon in the call controls
    3. Search for participants by name or enter phone numbers
    4. Add invitation messages for team members (optional)
    5. Click **Add** to invite each participant

    <Frame>
      <img src="https://mintcdn.com/resource-center/0h8Ltw2udwKi-9vO/images/core-concepts-calling/group-calling-on-openphone_cleanshot_2023-04-03_at_202059_db409692.png?fit=max&auto=format&n=0h8Ltw2udwKi-9vO&q=85&s=1ccb156920ae4052164bf6ddc508fc4d" alt="Adding participants to group call on desktop" style={{ maxHeight: '450px' }} width="3229" height="2015" data-path="images/core-concepts-calling/group-calling-on-openphone_cleanshot_2023-04-03_at_202059_db409692.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/resource-center/0h8Ltw2udwKi-9vO/images/core-concepts-calling/group-calling-on-openphone_cleanshot_2023-04-05_at_143030_69ffebec.png?fit=max&auto=format&n=0h8Ltw2udwKi-9vO&q=85&s=edf7b45111b1b098a63f6a51d98bfe5f" alt="Participant invitation interface on desktop" style={{ maxHeight: '450px' }} width="3228" height="1994" data-path="images/core-concepts-calling/group-calling-on-openphone_cleanshot_2023-04-05_at_143030_69ffebec.png" />
    </Frame>
  </Tab>

  <Tab title="Mobile">
    1. Start with any active call (incoming or outgoing)
    2. Tap the **+👤** icon in the call interface
    3. Search contacts or enter phone numbers
    4. Include invitation messages for team members (optional)
    5. Tap **Add** to invite each participant

    <Frame>
      <img src="https://mintcdn.com/resource-center/0h8Ltw2udwKi-9vO/images/core-concepts-calling/group-calling-on-openphone_img_5907png_1915ccfd.png?fit=max&auto=format&n=0h8Ltw2udwKi-9vO&q=85&s=36609eb242d9a81c7a1165a88072ecb9" alt="Adding participants on mobile interface" style={{ maxHeight: '450px' }} width="1179" height="2556" data-path="images/core-concepts-calling/group-calling-on-openphone_img_5907png_1915ccfd.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/resource-center/Lwqlf7EMFjX2FIyM/images/core-concepts-calling/group-calling-on-openphone_img_5909png_219918bf.png?fit=max&auto=format&n=Lwqlf7EMFjX2FIyM&q=85&s=f157fbee0646a40d92c0e91dfda8cdbd" alt="Mobile participant invitation screen" style={{ maxHeight: '450px' }} width="1179" height="2556" data-path="images/core-concepts-calling/group-calling-on-openphone_img_5909png_219918bf.png" />
    </Frame>
  </Tab>
</Tabs>

## Managing participants

### Adding participants

* **Team members**: Select from your workspace directory with optional invitation messages
* **External contacts**: Choose from your address book or enter phone numbers directly
* **During calls**: Add participants at any time during the conversation
* **Invitation messages**: Include context when inviting team members

### Participant invitations

When invited to a conference call, participants receive:

* **Incoming call notification** with accept/decline options
* **Invitation message** (if included by the host)
* **Clear indication** that it's a group call

<Frame>
  <img src="https://mintcdn.com/resource-center/0h8Ltw2udwKi-9vO/images/core-concepts-calling/group-calling-on-openphone_groupcallin1png_5293df8b.png?fit=max&auto=format&n=0h8Ltw2udwKi-9vO&q=85&s=32bb1175cd656aab5f674448369d0605" alt="Group call invitation interface" style={{ maxHeight: '450px' }} width="308" height="369" data-path="images/core-concepts-calling/group-calling-on-openphone_groupcallin1png_5293df8b.png" />
</Frame>

### Removing participants

To remove someone from the call:

1. Click the **"..."** next to their name
2. Select **Remove from call**
3. They're immediately disconnected

<Frame>
  <img src="https://mintcdn.com/resource-center/0h8Ltw2udwKi-9vO/images/core-concepts-calling/group-calling-on-openphone_groupcalling2png_ea6159db.png?fit=max&auto=format&n=0h8Ltw2udwKi-9vO&q=85&s=a3781bebdaeac8e233b1948bc6f8a02a" alt="Removing participants from group call" style={{ maxHeight: '450px' }} width="3229" height="2015" data-path="images/core-concepts-calling/group-calling-on-openphone_groupcalling2png_ea6159db.png" />
</Frame>

<Note>
  You can only remove participants that you added to the call. Other participants can only be removed by the person who invited them.
</Note>

## FAQs

<AccordionGroup>
  <Accordion title="Conference calling not available">
    Conference calling requires a Business or Scale plan. Starter plan users need to upgrade to access group calling functionality.
  </Accordion>

  <Accordion title="Can't add more participants">
    Check that you haven't exceeded the 10-participant recommendation. Also verify that you're trying to add external numbers, not exceeding system limits.
  </Accordion>

  <Accordion title="Participant can't join the call">
    Ensure the participant's number is correct and they have good cell coverage. They may need to manually accept the incoming call invitation.
  </Accordion>

  <Accordion title="Can't remove a participant">
    You can only remove participants that you personally added to the call. Participants added by others can only be removed by their inviter.
  </Accordion>

  <Accordion title="Poor call quality with multiple participants">
    Reduce the number of participants or ensure all participants have strong network connections. Consider using fewer participants for better audio quality.
  </Accordion>

  <Accordion title="Can't identify who's speaking">
    Quo, formerly OpenPhone, doesn't currently show visual indicators of who's speaking. Encourage participants to identify themselves when speaking in larger groups.
  </Accordion>
</AccordionGroup>

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