> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quo subprocessors

> This page lists the subprocessors used by Quo to deliver our services. You can subscribe to this page to be notified of any updates.

***Last updated: October 2025***

We use the following trusted subprocessors as tools to help deliver our services to customers. We limit the data shared with each provider to only what is absolutely necessary. You may [**subscribe to updates**](https://forms.gle/8crr6bgZLdkLBHcB7) on this page to be notified of any additions or changes.

Please note that we are not unique in having this list. Most companies will have a very similar list of subprocessing tools and orgs. It requires a certain amount of infrastructure to successfully deliver an application or web service to customers over the internet.

## Platform and Infrastructure

| Subprocessor  | Service Description               | Type of Data Processed                      | Policy                                                    | Region |
| ------------- | --------------------------------- | ------------------------------------------- | --------------------------------------------------------- | ------ |
| AWS           | Cloud infrastructure & storage    | Application and user data                   | [Privacy](https://aws.amazon.com/privacy/)                | US     |
| MongoDB Atlas | Cloud database services           | Application and user data                   | [Privacy](https://www.mongodb.com/legal/privacy-policy)   | US     |
| Elastic       | Search & analytics infrastructure | Log and application data                    | [Privacy](https://www.elastic.co/legal/privacy-statement) | US     |
| Snowflake     | Data warehousing                  | Structured customer data                    | [Privacy](https://www.snowflake.com/legal/privacy/)       | US     |
| Fivetran      | ETL and data pipelines            | Structured data extracts                    | [Privacy](https://www.fivetran.com/legal/privacy)         | US     |
| Google LLC    | Cloud and productivity suite      | User account, call recordings, emails, docs | [Privacy](https://policies.google.com/privacy)            | US     |
| Supabase      | Postgres DB and backend infra     | Application and user data                   | [Privacy](https://supabase.com/privacy)                   | US     |
| Kong          | API gateway & traffic management  | API requests & metadata                     | [Privacy](https://konghq.com/privacy)                     | US     |

## Security & Identity

| Subprocessor | Service Description            | Type of Data Processed               | Policy                                               | Region |
| ------------ | ------------------------------ | ------------------------------------ | ---------------------------------------------------- | ------ |
| Cloudflare   | CDN, security, DDoS protection | Network traffic metadata             | [Privacy](https://www.cloudflare.com/privacypolicy/) | US     |
| Auth0        | Authentication & authorization | User identity, credentials, sessions | [Privacy](https://auth0.com/privacy)                 | US     |

## Monitoring & Analytics

| Subprocessor | Service Description               | Type of Data Processed      | Policy                                              | Region |
| :----------- | :-------------------------------- | :-------------------------- | :-------------------------------------------------- | :----- |
| Datadog      | Performance & log monitoring      | Application logs, metrics   | [Privacy](https://www.datadoghq.com/legal/privacy/) | US     |
| Sentry       | Error & performance monitoring    | Exception logs, performance | [Privacy](https://sentry.io/privacy/)               | US     |
| Heap         | Product analytics                 | UI events, session data     | [Privacy](https://www.heap.io/privacy)              | US     |
| Mode         | Reporting & business intelligence | Aggregated analytics        | [Privacy](https://mode.com/privacy/)                | US     |

## Communication & Messaging

| Subprocessor | Service Description            | Type of Data Processed           | Policy                                                                          | Region |
| :----------- | :----------------------------- | :------------------------------- | :------------------------------------------------------------------------------ | :----- |
| Slack        | Internal team communication \| | Messages, files, logs            | [Privacy](https://slack.com/privacy-policy)                                     | US     |
| Zendesk      | Customer support platform      | Support requests & metadat       | [Privacy](https://www.zendesk.com/company/agreements-and-terms/privacy-notice/) | US     |
| SendGrid     | Email delivery                 | Email addresses, message content | [Privacy](https://www.twilio.com/legal/privacy)                                 | US     |
| Twilio       | Voice & SMS communication      | Phone numbers, messages          | [Privacy](https://www.twilio.com/legal/privacy)                                 | US     |

## AI & Automation

| Subprocessor | Service Description                    | Type of Data Processed                    | Policy                                                | Region |
| :----------- | :------------------------------------- | :---------------------------------------- | :---------------------------------------------------- | :----- |
| OpenAI       | LLM API & generative AI                | Prompts, responses (opt-out for training) | [Privacy](https://openai.com/policies/privacy-policy) | US     |
| Deepgram     | Speech-to-text & conversation analysis | Audio & transcript metadata               | [Privacy](https://deepgram.com/privacy/)              | US     |
| ElevenLabs   | Text-to-speech & voice synthesis       | Audio data, text prompts                  | [Privacy](https://elevenlabs.io/privacy)              | US     |

## Stay Informed

Subscribe to this page to receive automatic email notifications for any changes to our subprocessors list. [Subscribe here](https://forms.gle/8crr6bgZLdkLBHcB7).