> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing your trial

> Learn how to manage your trial and what to do when it ends.

## Get a full 7-day trial of all our features

Quo offers a risk-free trial with full access to all of our features, regardless of plan.

#### What's included

You’ll have full access to all of Quo’s advanced features during your 7-day trial, no matter which plan you selected at signup. After your trial ends, you’ll have access only to features included in your chosen plan. You can change your plan anytime in your workspace by clicking [**Settings → Billing**](https://my.quo.com/settings/billing). \
\
**Your trial includes:**

* One phone number per user (US, Canada, or toll-free)
* Phone calls within US and Canada
* Voicemail transcription and call recording
* Team collaboration features
* Integrations with Slack, HubSpot, email
* All of our AI features, including Sona

#### Trial limitations

* **No US texting**: Requires paid plan due to the nature of required [carrier registration](https://support.quo.com/getting-started/carrier-registration/carrier-registration).
* **No international calls**: Calling/texting outside US and Canada is unavailable on the trial.
* **Credit card required**: You must provide a credit card for identity verification and spam prevention, even though we won't charge it yet unless you sign-up for the carrier registry in order to text US numbers.

### Converting trial to paid

Eager to end your trial and activate your paid plan so there's no gap at the end of the trial period?

1. Go to [**Plan & billing**](https://my.quo.com/settings/billing) settings
2. Click **Switch to paid plan now**
3. Confirm activation

**Upgrading unlocks:**

* US text messaging (after carrier registration)
* International calling and texting
* Additional phone numbers
* Number changes and assignments
* Toll-free messaging capabilities

### I converted to paid, so why did I lose features I had in my trial?

Quo’s 7-day trial gives you full access to our most advanced features, even on our most affordable plan. After your trial ends, your features will revert to what’s normally included in your selected plan. If you enjoyed the advanced features or miss a specific one, you can upgrade your plan anytime in [**Settings → Billing**](https://my.quo.com/settings/billing).

### Canceling your trial

Changed your mind? Cancel anytime during the 7-day period:

1. Go to **Plan & billing** in your account settings
2. Select **End free trial**
3. Confirm cancellation

**After cancellation:**

* **No charges incurred**
* **30-day number retention**: You phone number (or numbers) is held for 30 days in csse you reactivate
* **Data access**: Conversations and workspace data also remain available for 30 days so you can export information generated during the trial