> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status

> Set your availability status and view your team's presence in Quo, formerly OpenPhone

## Overview

Status indicators help you and your team stay connected by showing availability at a glance. Let colleagues know what you're working on, when you're available, and coordinate more effectively across your organization.

## Setting your status

Communicate your availability and current focus to help teammates know the best time to reach you.

### Quick status options

1. Click on your name or profile picture in the top left corner

<Frame>
  <img src="https://mintcdn.com/resource-center/hTkdqzFaywd14m-8/images-2026/account-admin/lt_setstatus_Quo_05_01_2026.png?fit=max&auto=format&n=hTkdqzFaywd14m-8&q=85&s=75b0b617f3be40aecc03f1e99137b465" alt="Setting status in Quo" style={{ maxHeight:"450px" }} width="1038" height="672" data-path="images-2026/account-admin/lt_setstatus_Quo_05_01_2026.png" />
</Frame>

2. Choose from two options:
   * **Set your status**: Select from suggested options or type a custom status
   * **Set yourself as away**: Quick toggle to show you're unavailable

### Custom status messages

Create personalized status messages to give teammates context about your availability:

* "In a meeting until 3pm"
* "Working on proposals"
* "Out of office - back Monday"
* "Available for urgent calls only"

### Returning to active status

When you're ready to show as available again:

1. Click on your profile in the top left corner
2. Select **Set yourself as active**

<Frame>
  <img src="https://mintcdn.com/resource-center/hTkdqzFaywd14m-8/images-2026/account-admin/lt_setstatus_active_Quo_05_01_2026.png?fit=max&auto=format&n=hTkdqzFaywd14m-8&q=85&s=273e3b47ccf20f3f74d43a23cd23a267" alt="Setting yourself back to active in Quo" style={{ maxHeight:"450px" }} width="1016" height="664" data-path="images-2026/account-admin/lt_setstatus_active_Quo_05_01_2026.png" />
</Frame>

## Viewing team status

Stay informed about your colleagues' availability to improve team coordination and communication timing.

### Team presence indicators

In the left panel under "Your team", you can quickly see who's available:

* **Green dot (filled)**: Team member is online and active
* **Gray dot (empty)**: Team member is offline or away
* **Status emoji**: Indicates a custom status is set

<Frame>
  <img src="https://mintcdn.com/resource-center/hTkdqzFaywd14m-8/images-2026/account-admin/lt_teamstatus_hover_Quo_05_01_2026.png?fit=max&auto=format&n=hTkdqzFaywd14m-8&q=85&s=f4222fecf97a38d24b0726639619be57" alt="Viewing team status in Quo" style={{ maxHeight:"450px" }} width="850" height="560" data-path="images-2026/account-admin/lt_teamstatus_hover_Quo_05_01_2026.png" />
</Frame>

### Viewing status details

To see a teammate's custom status message:

1. Hover over the emoji next to their name
2. Their full status message appears in a tooltip

<Frame>
  <img src="https://mintcdn.com/resource-center/hTkdqzFaywd14m-8/images-2026/account-admin/lt_teamstatus_hoverGIF_Quo_05_01_2026.gif?s=11d3d46edc396f7a38df4577d9a53ddb" alt="Hovering to view team member status details" style={{ maxHeight:"450px" }} width="2000" height="1200" data-path="images-2026/account-admin/lt_teamstatus_hoverGIF_Quo_05_01_2026.gif" />
</Frame>

## Status and other availability features

Your status works alongside other Quo availability features:

* **Do Not Disturb**: Status remains visible even when DND is active
* **Business hours**: Status can indicate availability outside normal hours
* **Muted numbers**: Status is independent of phone number muting

<Tip>
  Combine status messages with Do Not Disturb for complete availability management. For example, set your status to "In meeting until 3pm" and activate Do Not Disturb to ensure uninterrupted focus.
</Tip>

## FAQs

<AccordionGroup>
  <Accordion title="Does my status sync across all devices?">
    Yes, your status syncs across all devices where you're logged into Quo. Set it once and it appears everywhere.
  </Accordion>

  <Accordion title="How long does a custom status last?">
    Custom status messages remain until you manually change or clear them. There's no automatic expiration, so remember to update your status when your availability changes.
  </Accordion>

  <Accordion title="Can I see status history or analytics?">
    Currently, Quo doesn't track status history or provide analytics. Status is designed for real-time team coordination rather than historical reporting.
  </Accordion>

  <Accordion title="Do customers see my status?">
    No, status indicators are only visible to members of your Quo workspace. Customers calling or texting won't see your availability status.
  </Accordion>
</AccordionGroup>