> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# August 21, 2025

> Create multiple call flows, and switch back and forth easily

<Update>
  ## Create multiple call flows, and switch back and forth easily

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/033-45ca371f69eff9a309b4c0bbcd737b611271d7f3.png?fit=max&auto=format&n=zGR9Z0wdyeXEWt2D&q=85&s=3375ccd2f87c5a4bc80ab39c88e1e033" alt="Default call flow.png" width="1120" height="749" data-path="images/033-45ca371f69eff9a309b4c0bbcd737b611271d7f3.png" />

  Manually changing your call routing for specific occasions (e.g. holidays, campaigns, short-term staffing changes) used to mean extra work to change it back, often resulting in not bothering to update it at all.

  Now you can create multiple routing setups, making it easy to switch back and forth for things like holidays.

  **Key Benefits:**

  * Create multiple call flows for different scenarios (holidays, promotions, events)

  * Switch between call flows instantly when plans change

  [Learn more](https://support.quo.com/core-concepts/administration/call-flows/overview#multiple-call-flows)
</Update>