> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# April 17, 2025

> Meet Sona — your 24/7 AI call agent

<Update>
  ## Meet Sona — your 24/7 AI call agent

  <img src="https://mintcdn.com/resource-center/atx7o8UPo0wTsPfo/images/731-138085c796f0651fd6ebf5f67653775cea772416.png?fit=max&auto=format&n=atx7o8UPo0wTsPfo&q=85&s=e4dd1c1f9cca107ba5eb56aca0d2a2b2" alt="sona-feature-announcement-BJ31H2uV.png" width="1120" height="703" data-path="images/731-138085c796f0651fd6ebf5f67653775cea772416.png" />

  Missed calls mean missed opportunities. That’s why we built Sona, your always-on AI agent for OpenPhone.

  Smarter than voicemail and more affordable than a live answering service, Sona ensures every call gets answered — whether it’s a potential customer, a critical request, or a quick question. Your business stays available, even when you’re not.

  **Always on, always helpful:** Sona answers calls 24/7, handles FAQs, and gathers key info from every caller. No more voicemail black holes. No more missed follow-ups. Just a consistent, helpful voice representing your business around the clock.

  <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/603-0e731319931fbbcbe65ede883880f80f395ab125.jpg?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=080a74c28ead136dce25d8e727f4f62b" alt="Stacked2.jpg" width="976" height="651" data-path="images/603-0e731319931fbbcbe65ede883880f80f395ab125.jpg" />

  **Customize Sona to match your workflow:** Decide when Sona picks up calls (like after-hours or during busy times), train it with your FAQs, hours, pricing, and policies, and choose exactly what information it collects — from names and contact details to service-specific requests.

  <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/601-37c782629c9304e91b374fb62842d6f21eb20ddf.jpg?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=10c179ec2e361becd0deac904342abbe" alt="Stacked3.jpg" width="976" height="651" data-path="images/601-37c782629c9304e91b374fb62842d6f21eb20ddf.jpg" />

  **Total visibility, zero stress:** Every interaction is logged and summarized automatically, so your team can easily review conversations, follow up with more context, and stay organized — all inside OpenPhone.

  <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/602-07336e235996ac6585acc9c5474a003987d77997.jpg?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=41a05a013ba8f535397b9f795662155e" alt="Stacked.jpg" width="978" height="653" data-path="images/602-07336e235996ac6585acc9c5474a003987d77997.jpg" />

  Sona is available as a paid add-on to any OpenPhone plan. Sona costs $49 per month and includes 50 calls per month. Additional calls are billed at $0.99 per call (plus applicable taxes).

  [Learn more and get started](https://www.quo.com/sona).
</Update>
