> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# October 17, 2024

> All your calls in one view

<Update>
  ## All your calls in one view

  <img src="https://mintcdn.com/resource-center/C27qiU3qe_6aeltq/images/213-64313ba5b195e7dc94347d97588039cb19f562e3.png?fit=max&auto=format&n=C27qiU3qe_6aeltq&q=85&s=e4ee8f4408c5c4435b6a9123ffa74c74" alt="call-views-2.png" width="1104" height="628" data-path="images/213-64313ba5b195e7dc94347d97588039cb19f562e3.png" />

  Stay organized with a dedicated call view. Filter to find calls and easily access the full conversation history, contact details, and more.

  * Easily review call recordings, summaries, and transcripts to gain insight into team performance and identify coaching opportunities.

  * Quickly zero in on important calls by applying filters to streamline follow-ups and prioritize the conversations that matter most.
</Update>

<Update>
  ## Create smarter call flows (beta)

  <img src="https://mintcdn.com/resource-center/C27qiU3qe_6aeltq/images/211-5d025044a12418a20418a4c1a90dfa0570376b36.png?fit=max&auto=format&n=C27qiU3qe_6aeltq&q=85&s=e338c1716a988c0651e08852079a2eab" alt="Call flows (1).png" width="1120" height="749" data-path="images/211-5d025044a12418a20418a4c1a90dfa0570376b36.png" />

  Introducing a visual call flow builder with more flexible options for routing and handling. Now in beta.

  * The intuitive visual layout makes it simple to make changes, giving you confidence that everything functions as expected.

  * Customize after-hours call handling by setting custom ring orders and phone menus to manage critical calls and provide more options for customers outside of business hours.

  * Route calls based on customizable contact properties, ensuring they reach the right team or individual.
</Update>

<Update>
  ## Build custom workflows with the API

  <img src="https://mintcdn.com/resource-center/C27qiU3qe_6aeltq/images/210-2473c2b4682808f98b60b8d94baa400744405a23.png?fit=max&auto=format&n=C27qiU3qe_6aeltq&q=85&s=b99e4710b9050952fa28e591e8ee0f73" alt="API 4.png" width="1120" height="749" data-path="images/210-2473c2b4682808f98b60b8d94baa400744405a23.png" />

  Send automated text messages based on events, sync contacts and conversation data across your tools, build custom integrations, and more.

  * Trigger messages based on custom criteria to send scheduling reminders, shift confirmations, project updates, and more.

  * Easily create, update, delete, and edit contacts, by automatically syncing with your CRM.

  * Automatically sync messages, call logs, transcripts, and summaries with your CRM and across your tools.

  * Seamlessly integrate texts, calls, and contacts into your broader tech stack to create custom workflows.

  [Explore the docs](https://openphone-dev.mintlify.app/api-reference/introduction).
</Update>
