> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# May 2, 2024

> Play an audio greeting and end the call

<Update>
  ## Play an audio greeting and end the call

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/110-67bd36b6a03281c4ed7be5862873b75059e4cea8.png?fit=max&auto=format&n=zGR9Z0wdyeXEWt2D&q=85&s=f4ca653e29b4175077e1ea4c322cbbb5" alt="Call forwarding- Play Audio.png" width="855" height="572" data-path="images/110-67bd36b6a03281c4ed7be5862873b75059e4cea8.png" />

  If a call comes in outside business hours or no one picks up within a designated ring duration, they can be redirected to an audio recording without the option for the caller to leave a voicemail. Go to *Settings* \&gt; *Phone numbers* to configure.

  Available on our Business Plan.
</Update>

<Update>
  ## Call forwarding during business hours

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/109-d437e06cda5993d9d530bbaf0c12350ce0a2cf9e.png?fit=max&auto=format&n=zGR9Z0wdyeXEWt2D&q=85&s=acf469e21cd0a3cb1a308b8ead1c0a13" alt="Call forwarding-Inside business hours.png" width="855" height="572" data-path="images/109-d437e06cda5993d9d530bbaf0c12350ce0a2cf9e.png" />

  You can automatically forward calls to another number when you or your team is busy, on vacation, or otherwise unavailable to answer. Go to *Settings* \&gt; *Phone numbers* to configure.

  Available on Business plans.
</Update>

<Update>
  ## Call forwarding after business hours

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/108-50e3f2e33b61711e40776045adedc1956e892742.png?fit=max&auto=format&n=zGR9Z0wdyeXEWt2D&q=85&s=86cf51c7b647d4b2274c201e2e857564" alt="Call forwarding-Outside Business Hours.png" width="855" height="572" data-path="images/108-50e3f2e33b61711e40776045adedc1956e892742.png" />

  Calls can now be automatically redirected to another number in your OpenPhone workspace or to an external number, such as an answering service, when it’s outside your set business hours. Go to *Settings* \&gt; *Phone numbers* to configure.

  Available on Business plans.

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/113-78ae67d8de713c5e5147fdece7ad132844acf133.gif?s=9df2ed08f37b895702f73541948507d0" alt="NoBackground (1).gif" width="800" height="450" data-path="images/113-78ae67d8de713c5e5147fdece7ad132844acf133.gif" />
</Update>