> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# August 24, 2023

> Ensure your team never misses important calls with ring order

<Update>
  ## Ensure your team never misses important calls with ring order

  We're excited to introduce ring order, a major update to OpenPhone's call routing functionality. With ring order, you now have three configuration options to control how team members are notified of incoming calls:

  * **All at Once** - Get everyone in sync with simultaneous incoming call notifications for all team members

  * **Random** - Divide and conquer by cycling incoming call notifications through random batches of members, with custom batch sizes tailored to your needs

  * **Custom** - Craft your perfect call routing strategy by cycling incoming call notifications through your defined groups of members

  [Learn more in our Help Center.](https://support.quo.com/core-concepts/administration/call-flows/ring-groups)

  <img src="https://mintcdn.com/resource-center/zGR9Z0wdyeXEWt2D/images/166-7a23787f2dd5469d8aecb7760735d4f6eee29fb3.png?fit=max&auto=format&n=zGR9Z0wdyeXEWt2D&q=85&s=9288d236e95ed0e6407d9542adbdd76b" alt="Ring-order.png" width="1120" height="749" data-path="images/166-7a23787f2dd5469d8aecb7760735d4f6eee29fb3.png" />
</Update>