> ## Documentation Index
> Fetch the complete documentation index at: https://support.quo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# July 28, 2020

> New in iOS: Put callers on hold + lots of bug fixes 😎

<Update>
  ## New in iOS: Put callers on hold + lots of bug fixes 😎

  It's always a good day when we have an update both for iOS and Android users.

  Here's what's new in 2.1.4

  ## Put callers on hold (or call waiting) 🤙

  You can now put callers on hold. So if you're on an active call and have a second call coming in, you'll be able to either reject the second call or pick it up and place the original call on hold. Neat, eh?

  <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/653-d4d5249bf23ada1325936fe0cde094fcca832d9e.png?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=1ee579432a16eb51efb5f1344833805e" alt="Before and After.png" width="1120" height="1015" data-path="images/653-d4d5249bf23ada1325936fe0cde094fcca832d9e.png" />

  More details on how call waiting works (if you're interested in the nitty-gritty):

  1 - If you are on a call that you've received, the second incoming call will give you the following options:

  * End the existing call and accept the new call

  * Decline the new call

  * Put the existing call on hold while you accept the second call.

  *While you have 2 calls happening at the same time, you can switch between them. Multitasking at its finest!*

  2 - If you are on a call that you've made, the new incoming call will give you the options to:

  * End the existing call and accept the new call

  * Decline the new call

  3 - Call waiting currently only works on direct (non-shared) phone numbers. If you have a shared phone number and are on an existing call, your teammates will get other incoming calls to help you share the load.

  ## Bug fixes 🐛

  This update includes fixes to the following bugs:

  * Sometimes the badge number wouldn't update after reading a message. So even though you read a message, it looked like you didn't. So annoying. Well, no more. Thanks to Jack for reporting this issue. 🙏

  * On some devices, numbers typed through the dialpad couldn't be fully visible. We've optimized the dial screen to devices of all sizes. Enjoy!

  * Some of you reported an issue with sending screenshots through OpenPhone. Regular images were working fine. This is now fully fixed - keep those screenshots coming!

  * We also had a completely unnecessary 'x' button in the dialer that was there even if no digits were entered. We don't like clutter so that's removed now.

  ***

  [**Update your app to get all the new stuff 📣**](https://apps.apple.com/us/app/openphone-second-phone-number/id1241817309)

  As always, let us know what you think and if you have a moment, we'd love an App Store review. We read and respond to all reviews.♥️
</Update>

<Update>
  ## New in Android: Inline reply, dialer improvements, bug fixes 🌟

  Hey folks, we've got a big Android update for you today.

  Here's what's new in Android 2.2.9

  ## Reply from the notification itself ⚡️

  You can now reply to messages directly from the notification.

  If you have a quick reply for someone, no need to launch the conversation screen and open the app, respond right from the notification.

  <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/554-b70502bbdfb3a5f6fc5582ad113646bbb1b2708a.png?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=7661c479134ab6337fb6b4ddf4a2cca7" alt="Reply from notification.png" width="1120" height="792" data-path="images/554-b70502bbdfb3a5f6fc5582ad113646bbb1b2708a.png" />

  Besides being able to reply from the notification directly, you can also:

  * Mark the conversation as Read

  * Call your contact

      <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/558-ae0399aea512f0a57dd7befccfcaae6122bc376b.png?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=3c0a8facc888c012bd70c3e16df52a5c" alt="Mark as Read - Reply. -Call.png" width="1120" height="631" data-path="images/558-ae0399aea512f0a57dd7befccfcaae6122bc376b.png" />

  ## Dialer user improvements 🤙

  We've made a lot of improvements to the dial screen to make your workflow faster.

  * Easier to switch between phone numbers if you have multiple OpenPhone numbers.

  * Contacts show up as you enter phone number digits in case we find a match in your address book.

  * Need to navigate away from the dialer screen? That's easier now, too.

      <img src="https://mintcdn.com/resource-center/7jMwnRWMbdTwGtSU/images/560-1a00e3d49efb4b6968fc0fe56b2cc215d328c42d.png?fit=max&auto=format&n=7jMwnRWMbdTwGtSU&q=85&s=6f9e14bb38a9b926bfc04f71ed9c5be5" alt="New dialer screen.png" width="531" height="1120" data-path="images/560-1a00e3d49efb4b6968fc0fe56b2cc215d328c42d.png" />

  ## Bug fixes 🐛

  This update also includes fixes to these bugs:

  * Many of you told us the sound of the OpenPhone ringtone wasn't loud enough. We've made some optimizations on the ringtone to make sure it comes through loud & clear.

  * At the same time, the sound of pressing dialer keys was a little too loud which was distracting. Fixed that too.

  * If you log out of the app, you won't be getting notifications about new calls (sorry about that!)

  * We had a really odd issue where sometimes, audio playback on call recordings and voicemails could resume randomly while using other applications on your device. We were able to reproduce and fix this issue for good.

  * Much easier to tell when a message was received vs sent from the conversation view. Look for the "You:" prefix. Small change, but handy when you have a busy inbox.

  ***

  [**Update your app to get all the new stuff 📣**](https://play.google.com/store/apps/details?id=com.openphone\&hl=en_US)

  As always, let us know what you think and if you have a moment, we'd love a Play Store review. We read and respond to all reviews. ♥️
</Update>